Serta is one of the most renowned manufacturers of high quality mattresses. Recognized as one of the most trusted mattress makers in the industry for 75 years, Serta was making innovations that redefined the meaning of comfort many times in its long history. Serta gave the industry its first “tuftless” mattress in 1946 among other features and products rated to be the “firsts” in the industry”. Today Serta goes on to continue this proud tradition. The company comes out with another first in the industry with their patented Advance Comfort Quilt and continuous support innerspring.

Serta is the manufacturer of several product lines that are enjoying remarkable brand recognition to consumers in the mattress industry. They are the manufacturer of well-known mattresses like Serta Perfect Sleeper, Perfect Day, Vera Wang and Vera Wang by Serta Specialty, Trump Home and Trump Home luxury, Nickelodeon Collection by Serta, Sertapedic, Serta Hotel Mattress, Serta Smart Support and Serta Counting Sheep.

Serta have a long list of product lines to cater to the different sleeping requirements of the Americans as shown by various independent researchers in the industry. All Serta mattresses have some features they share in common, but at the same time these products also have separate special features that not only made them unique from other Serta mattresses but also enable them to offer different comfort levels through their separate special designs/features for specific users.

Here are some of the most common features usually included to Serta’s different product lines.

Advance Comfort Quilt

Serta combined a rich layer of egg crate foam quilted to floppy fibres to help cushion the entire body and deliver superior comfort at the surface to reduce the strain off the body’s pressure points during sleep. This patented advance feature is another example of the manufacturer’s “first” in mattress innovations in its quests to provide extreme comfort, a testament of the Company’s dedication to putting America to sleep.

Continuous support innerspring

This is another “first” in comfort features added to their already bulging lists of innovations to help their consumers experience the extreme in sleep comforts. Continuous support innerspring is a row of continuous coil springs that covers the entire bed. The coils are attached to each other in a unique design to help maintain the body’s proper spinal alignment and put off motion transfers for couples sharing the bed. Aside from these two features, every Serta mattresses are reinforced by other features like the Total Edge Foam Encasement, Stabl-Base Double beam Foundation and additional special features like the Serta Latex Foam and the Memory Foam.

Total Edge Foam Encasement Serta’s Total Edge Foam Encasement concept works by allowing the sleeper to experience extreme comfort anywhere in the mattress. Every inch of the bed’s entire length is covered with this foam to help provide a strong support even on the edges thereby removing irritating incidents of falling off the bed during sleep.

Stabl-Base Double Beam Foundation

This feature is added to eliminate mattress motions by working in a similar fashion to that of the Continuous Support Innerspring. The Difference lies in the feature’s name itself. As the name suggested, the coils are placed at the bottom of the mattress as a bonus to the main feature. They also provide durability to the product.

Serta Perfect Sleeper

The perfect sleeper has an amazing lineup of excellent mattresses which are the most popular and top grossing products for Serta over the years. The products offer advance comfort and exceptional support features,headlined by the Continuous Support Innerspring and Advance Comfort Quilt, two of the newest innovations from Serta. They are designed to eliminate tossing and turning during sleep and supports the spinal column properly. The total Edge Foam Encasement is also featured in the products, as well as Stabl-Base Double Beam Foundation to reinforce the Innersprings for that top-class support.

The perfect sleeper product lines also come in four comfort choices, these are:

  • Euro Top Mattress

    This is an additional upholstery layer placed on top of the mattress for added comfort and softness at the
    surface. This model is especially suited for those who wanted a firmer alternative to the pillow top.

  • Serta Firm Mattress

    This is a traditional model of standard firmness and classic tailoring with fewer plush comfort layers. This is the firmest of the Serta comfort choice models and does not offer that usual softness at the sleep surface which means that the support system can be felt more clearly only after laying your entire body weight on the mattress. This is more suitable for those who prefer firmer mattresses.

  • Pillow Top Mattress

    This is the thickest of the four choices. The Pillow Top Mattress offers an additional upholstery layer placed on top of the mattress to ensure softness at the sleep surface. The pillow top is also thicker than the Euro top mattress thereby taking you slightly farther from the support system. This is recommended to sleepers who prefer to feel pampered while felling the support (little less) that the mattress offers at the same time.

  • Serta Plush Mattress

    This topper is tailored into the mattress in the same fashion like the firm mattresses, but has more softness and cuddle feel at the surface. The additional plush comfort layer stitched on the mattress surface gives the difference in the “feel“comfort area. This model brings you closer to the mattress therefore you can feel the support system more prominently.

Serta Mattress ReviewIndependent consumers’ reviews and owners reviews:

Reading through various product reviews is a nightmare, results of reviews conducted by several independent sources citing consumer surveys and comments as the primary tools used, are guaranteed to leave you more confused in the end. The results could vary extremely from one website to the other, and opinions swing back and forth for and against the product. Some websites gave Serta products the 2 ½ out of 5 stars ratings while others give them 9.3 out of 10 users ratings. They are rather perplexing; however one should not ignore these comments and reviews. But a company with a very rich history like Serta also deserved the chance for a closer
inspection.

Common complaints:

Sagging, Durability and comfort issues especially with their innerspring mattresses (comfort level and ratings improved dramatically when a topper mattress is used). Poor customer service related concerns.

BBB Ratings:

Some websites like sleeplikethedead.com reported on an article posted last December 22, 2010 that Serta was rated B- by the BBB (Better Business Bureau), but a quick look at the official BBB website had the company rated A+. And if you scroll further down the page you’ll find a report filed dated January 19, 2011 that says the company received only three complaints for the past three years. I’m sure that they conducted their research thoroughly and I am not in any position to say otherwise but it makes that particular report less credible, I suppose. Anyways, if you choose to buy any product, make sure to check the BBB website first and remember it. Also try to check how BBB rates a product or a company (There are no BBB ratings for Serta products individually however, so I don’t know how they came up with the B- ratings). All Serta Products comes with a 10 year warranty, so should you decide to purchase a product from them, contact Serta online directly and inform them that you saw their BBB ratings. This will help ensure that you will get the proper warranty coverage as advertised, and will get your complaints (if there’s any) answered immediately.